This award will be given to an organization that can demonstrate original, engaging, and innovative applications of AI that enhance the consumer/customer experience. This could include solutions such as automation, personalisation, sentiment analysis or customer support platforms that improve how customers interact with a service or product. Submissions should highlight the impact and effectiveness of the AI solution in delivering a better, more engaging experience for consumers.

What to Include in Your Application

To give your application the best chance of success, please provide as much detail as possible, particularly from a technical perspective. Carefully read through the application form and use the guiding questions to strengthen your submission.

Please Note: Do not include any confidential information or data when submitting your project.

If you are nominating someone else, please ensure you include the nominee’s full name and contact details.

Applications for 2026 will open soon!

For more details about the scoring criteria, click here

Further information and T&C’s can be found here

*AI Awards does not take any responsibility for information that has been submitted. If you have queries or concerns about how your data is used, please read our data protection policy and our confidential data information. If you have any further queries about your data, please contact liam@aiawards.ie